All our prices include VAT.

Delivery times for mainland Spain and Portugal are 1 to 3 working days (as long as we have stock) (from receipt of payment).

Delivery times for other European countries are 2 to 10 working days (as long as we have stock) (from receipt of payment).

Guarantees and returns

Total customer satisfaction is one of Regadhigos’ priorities. In this way, and to confirm that the product received is to your total satisfaction, we accept returns in the following cases:

If the packaging is damaged. In this case, it is important that you indicate to the carrier that you do not accept the order when you receive it.

If the product is not in good condition, or you simply consider that it does not meet the expected quality.

In any of these cases, you should send us an e-mail to info@regadhigos.com indicating:

The order number.

Products you want to return, and what the problem is.

If you wish to exchange the products for others, or for us to refund the purchase amount.

To proceed with the return:

The return must be made in the original packaging within 14 days from the date of delivery.

Returns will not be accepted when the weight of the returned item (including the weight of any leftovers) is less than 75% of the weight of the original item. In this case, you will be informed by email and if you request it, the product will be sent back to you freight collect.

Upon receiving your message, we will tell you how to return the product. Regadhigos will bear the cost of returning the product if it does not meet our quality standards.

Note: In the event of any stock shortage or unavailability of an article, from www.regadhigos.es

we will contact you immediately to inform you of the new delivery time or, if it is not possible to deliver the product, reach an agreement between both parties.